1. Acceptance of Terms
Welcome to slotsmy. These Terms and Conditions constitute a legally binding agreement between you ("User" or "Player") and slotsmy ("Platform", "We"). This document governs your use of the slotsmy.fun website and all services provided through it.
By accessing the platform, registering an account, making any deposit, or participating in any game offered by slotsmy, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not agree with any part of these terms, you are advised not to use our platform.
These terms should be read together with Privacy Policy and Responsible Gaming Policy ours, which also forms part of the overall agreement between you and slotsmy.
2. Account Eligibility
Use of the platform slotsmy is restricted to individuals who meet the following conditions:
- Be at least 18 years old or the legal gambling age under the laws of your country, whichever is higher.
- Not located in a geographic region where access to online casino platforms is prohibited by local law.
- Have full legal capacity to enter into a binding agreement.
- Never been suspended or banned from using the platform slotsmy previously.
- Act on your own behalf and not as an agent or intermediary for any third party.
3. Account Registration & KYC Verification
Each player is only permitted to register one account only at slotsmy. Registering multiple accounts is a serious violation of these terms and may result in all associated accounts being suspended or closed, and any winnings forfeited.
During registration, you are required to provide complete, accurate, and up-to-date information. False or misleading information may result in your account being terminated without prior notice.
KYC Verification Process
As a responsible platform, slotsmy carries out a Know Your Customer (KYC) process to ensure the safety of all players and to comply with industry standards. You may be required to submit the following documents:
- A copy of your national identity card (MyKad) or valid passport.
- Proof of current address such as a utility bill or bank statement (not older than 3 months).
- Proof of ownership of the payment method used for the deposit.
The verification process is typically completed within 24 to 48 business hours. High-value withdrawals may require additional verification before being processed. This is a protective measure for the security of your own account.
4. Deposits & Withdrawals
slotsmy supports a variety of popular payment methods in Malaysia including FPX, Maybank2u, CIMB Clicks, DuitNow, and selected e-wallets. All transactions are protected by 256-bit SSL encryption.
Deposit
- The minimum deposit amount is RM 30 for most payment methods.
- Deposits are typically credited to your account within minutes after bank confirmation.
- Slotsmy does not charge any additional fees for deposits; however, your payment provider may impose their own charges.
- All deposited funds must originate from a payment method registered in your own name. Deposits using third-party accounts are not permitted.
Withdrawal
- Withdrawal requests are processed within 5 minutes to 24 hours depending on the selected method and your KYC verification status.
- Withdrawals will be returned to the original payment method used for the deposit, except in special circumstances approved by the support team.
- The minimum withdrawal amount is RM 50 and the maximum daily limit is RM 50,000 unless otherwise specified for VIP accounts.
- slotsmy reserves the right to request additional verification before processing withdrawals that exceed certain limits, for the security of all parties.
5. Bonuses & Promotions
slotsmy offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, free spins, and exclusive VIP member offers. Each bonus is subject to specific terms and conditions stated on the relevant promotions page.
- All bonuses are subject to the wagering requirements specified. Wagering requirements are generally between 20x to 35x the bonus value, unless otherwise stated.
- Each player is eligible to receive the welcome bonus once only.
- Bonuses cannot be transferred to another player or converted directly into cash.
- Slotsmy reserves the right to void any bonus if there are signs of fraud or abuse.
- The time limit for using a bonus is stated in each promotion's terms — expired bonuses will be forfeited automatically.
- Some games may contribute different values towards meeting the wagering requirement. Refer to the promotions page for more details.
6. Game Rules
All games available at slotsmy operates using a Random Number Generator (RNG) system that has been audited and certified by an independent third-party body. This ensures that every round, hand, or spin is completely random and cannot be manipulated by any party.
- Players are responsible for understanding the rules of each game before placing any bets.
- Should a technical issue occur during gameplay — such as an internet connection disruption or system failure — slotsmy will endeavor to resolve the situation fairly based on system records.
- Any game result displayed on the platform is final unless a verifiable system error has occurred.
- Players are prohibited from using any automated software, bots, or other unauthorized methods to influence game outcomes.
- Slotsmy reserves the right to suspend or void any wager suspected of involving fraud or a breach of rules.
7. Player Responsibilities
As a player at slotsmy, you are fully responsible for the following:
- Keep your account username and password confidential. slotsmy will not be held responsible for any losses resulting from unauthorised use of your account.
- Ensure that all information provided to slotsmy is accurate and up to date at all times.
- Bet within your financial means. We encourage all players to set personal game limits and play responsibly.
- Report any unauthorised access or suspicious activity on your account to the slotsmy support team immediately.
- Comply with all local laws applicable to online gambling in your area.
8. Account Suspension & Termination
slotsmy reserves the right to suspend, restrict, or terminate any player's account without prior notice under the following circumstances:
- Fraud, system manipulation, or attempts to exploit platform bugs.
- Ownership or use of more than one account.
- Confirmation that the player is under 18 years of age.
- Failure to comply with KYC verification requests within the stipulated timeframe.
- Behavior that is disruptive, unlawful, or harmful to other players.
- Any attempt at money laundering or suspicious financial activity.
In the event of a valid account termination (not resulting from a breach), any eligible remaining balance will be returned to the player via the original payment method within 7 business days.
9. Liability Limits
slotsmy provides this platform "as is" and does not guarantee that the platform will operate without interruption or error at all times. Accordingly, slotsmy shall not be liable for:
- Loss of winnings or losses arising from technical failures beyond our control.
- Delays in deposit or withdrawal processing due to issues on the part of third-party payment providers.
- Any indirect, consequential, or special losses arising from the use of the platform.
- Data damage or loss caused by events beyond slotsmy's control, such as natural disasters, large-scale cyber attacks, or disruptions by authorities.
The maximum total liability of slotsmy to any player under any circumstances shall not exceed the net deposit amount made by that player in the 30 days preceding the relevant claim.
10. Amendments to Terms & Conditions
slotsmy reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any significant changes will be communicated to players via in-platform notifications or registered email.
Continued use of the platform slotsmy after any amended terms are published will be considered as your acceptance of the revised terms. Therefore, we encourage you to review this page periodically to ensure you are always informed of the latest applicable terms.
If you have any enquiries regarding these Terms and Conditions, the slotsmy support team slotsmy ready to assist you via 24/7 live chat or through our support email.